Launch of Downtown Des Moines Parking Pay Kiosk System Delayed

A new off-street parking system originally scheduled to launch in downtown Des Moines in late January has been delayed due to inclement weather and supply chain issues, city officials confirmed Monday.

The new $3.5 million system will allow motorists to park in any open location and pay through an app or at a curbside pay station. Major cities in the Midwest, including Chicago, Minneapolis, St. Paul and Detroit, have already implemented similar systems.

More than 120 payment terminals have already been installed in the city center, and 400 terminals are expected to be installed by August this year.

The city is largely waiting for individual parking space signage, which will replace the more than 3,000 parking meters currently in use, according to city traffic engineer John Davis. The signs will carry individual parking space numbers, which drivers will use to identify and pay for their off-street parking.

The first phase of the new downtown parking payment system is expected to go live by the end of the month, with a full rollout to be completed by August.

The Space Markers are currently in production, with the first shipment expected to arrive early this month, Davis said. The city hopes to have the new payment system up and running by the end of February.

Not all off-street parking will be available through the new system at once, with the new pay stations coming online in three phases, from west to east. A full rollout is expected to be completed by the end of August.

Here’s what you need to know about the new system:

ParkDSM app is ready to download

For those who want the flexibility of paying for parking via their phone, the new system’s app, ParkDSM, is available in the App Store for all Android and Apple mobile devices.

The Park DSM app is now available for download on all Android and Apple mobile devices.

ParkDSM is also compatible with the national parking application ParkMobile, which is already used in other cities such as Ames, Minneapolis, Omaha and Milwaukee. If you already have an account with ParkMobile, you can use it to pay for parking in Des Moines without downloading the ParkDSM app.

The app, which is also available in Spanish, will alert you when your time is almost up and allow you to add extra time without going back to the payment counter.

To use the app, you need to create a profile. Once the profile is created, drivers must enter the individual space number, which will be located where the meters used to be, choose a duration and proceed to payment.

Payment terminals have several options

Craig Knutson with the Baker Group installs new parking payment boxes on Court Ave.  in Des Moines on Tuesday, January 4, 2022.

Pay stations, which will be in nearly every downtown block, will accept neighborhoods and all major forms of debit and credit cards. Three languages ​​will also be offered: English, Spanish and French.

Motorists will also be able to send receipts to their phone and receive text updates to their vehicle. Davis said for those without a smartphone, there will be a number to call so residents can extend their parking sessions without returning outside.

Melody Mercado covers the Des Moines city government for the registry. Join her at [email protected] or Twitter @melodymercadotv.